Analytics
The Analytics area shows where your registrations come from and how your email, push and SMS messages perform. It also keeps a log of incoming webhooks and of every AI job run in your organization. Open Analytics in the sidebar and switch between the tabs at the top: Attribution, Email, Push, SMS, Webhooks and AI Jobs.
Access: everyone on your team (admins, marketers, moderators and staff) can view every Analytics tab. Only admins can send a test push notification from the Push tab.
The webinar, session and date filters you choose are kept in the page address, so you can bookmark or share a filtered view.
Attribution
The Attribution tab shows, for one webinar at a time, how many people registered, attended, didn't show up or canceled, and where they came from.
- Pick a webinar in Select a webinar. Nothing is shown until you do.
- Optionally pick one session. The default is All sessions.
- Optionally pick a date range. The default is All dates. Ranges cover whole days.
The report shows:
- Four cards: Total Registrations (with the number of unique contacts), Attended, No-Shows and Canceled, each with its share of the total. No-shows are marked only after the webinar's last session has closed.
- Breakdowns in three sections. Campaign Performance: Source, Medium, Campaign, Content and Click Platform. Devices & Technology: App vs Web, Device Type, Operating System and Browser. Audience, Geography & Referrals: Audience Type, Country, Referral Channel and Referral Source. Each has a chart and a table of the top 5 values; click View all N rows to see more.
The breakdowns count entries into the webinar's funnels, not registrations. Registrations that didn't come through one of the webinar's funnels, such as imported ones, are missing from them, and entries from other funnel steps, such as tracked-link clicks or webhook entries, are included. So a breakdown doesn't always add up to Total Registrations.
For what each card and breakdown counts and how the source of a registration is captured, see Webinar Overview & Attribution.
Email
The Email tab shows how your emails perform. For what each email is and when it's sent, see Email Notifications.
Use the webinar and session menus (All webinars, All sessions) to narrow the view to one webinar or session; the Push and SMS tabs have the same menus. Sign-in emails, automation emails and segment broadcasts aren't tied to a webinar, so they're included only when All webinars is selected.
| Card | What it counts |
|---|---|
| Sent | Emails handed to Newsman. |
| Delivered | Emails Newsman reported as opened or clicked. There is no separate delivery report, so this is close to Opened. |
| Opened | Emails opened at least once. |
| Clicked | Emails with at least one link click. |
| Bounced | Emails that bounced. |
| Failed | Emails marked as spam, unsubscribed or rejected. |
The percentage under each card is a share of Sent.
The Email Sends table lists individual emails, newest first, 20 at a time (click Load more for more). Filter it by type and by status. Columns: Contact (a short code identifying the contact, not their email address), Type, Status, Sent, Opened and Clicked. Hover a status to see the bounce reason. Automation and broadcast emails appear with their template ID as the type, for example waitlist_confirmation or segment_broadcast.
Opens, clicks and bounces appear only if your Newsman account reports them to RestartiX (see Track delivery, opens and clicks). Test emails aren't included.
Push
The Push tab shows push notifications sent to your mobile app and the devices registered for them. See Push Notifications & Mobile App.
| Card | What it counts |
|---|---|
| Registered Devices | All devices registered in your organization, split into Android and iOS. The webinar and session filters don't apply to this card. |
| Total Sent | Notifications sent, counted once per device, including failed attempts. Below it: how many failed. |
| Open Rate | Notifications tapped, as a share of Total Sent. Below it: how many were tapped. |
| Failed | Failed sends and the failure rate. Sends to devices that are no longer registered aren't counted here. |
The Push Sends tab lists individual sends with Contact, Type, Status (sent, failed or unregistered; hover to see an error), Sent and Opened. Filter it by type and status. The Device Tokens tab lists every registered device with its Platform, Registered and Last Active dates.
Admins can send a test notification with Send Test Push. See Send a test push notification.
SMS
The SMS tab shows how your SMS messages perform. See SMS Notifications.
| Card | What it counts |
|---|---|
| Total Sent | Messages sent, including failed ones. Below it: how many failed. |
| Delivery Rate | Messages the phone network confirmed as delivered, as a share of Total Sent. |
| Failed | Messages that failed, and the failure rate. Messages the network reported as undelivered aren't counted here. |
| Click Rate | Messages whose link was clicked, as a share of Total Sent. |
The SMS Sends table lists individual messages with Contact, Type, Status (hover to see an error), Sent, Delivered and Clicked. Filter it by type and status. Messages sent by automations appear with the type automation. Test SMS messages aren't included.
When the totals update
The cards on the Email, Push and SMS tabs combine a daily summary of earlier days with live counts for today. Earlier days are recalculated once a day by the Aggregate Channel Stats job (see Background Jobs). If an open, click or delivery report arrives today for a message sent on an earlier day, the tables show it right away, but the cards count it only after the next recalculation.
Webhooks
The Webhooks tab, Webhook Activity, logs the calls other services make to RestartiX, so you can check that your integrations are reporting in.
| Source | What's logged |
|---|---|
| Newsman | Delivery reports for your emails. Each row is one batch Newsman sent; Count is the number of events in it. |
| Newsman Marketing | Events from your Newsman Marketing campaigns, such as unsubscribes and bounces. |
| SendSMS | One row per SMS delivery report. The event is the reported status, such as delivered. |
| Funnel — WooCommerce, Funnel — MerchantPro, Funnel — Tally, Funnel — Generic | Calls to your funnel webhooks. |
Only calls that can be matched to your organization are logged.
The Total, Success, Errors and Skipped cards count logged calls; they follow the source filter but not the status filter. A call is:
- success when it was processed. A Newsman batch in which some events failed still shows success, with the number of errors next to the count.
- error when it couldn't be processed, for example a funnel webhook without an email address in its data.
- skipped when there was nothing to do, for example a funnel webhook whose email doesn't match any contact.
The Webhook Log table shows Source, Event, Status, Count, Duration and Date, newest first. Click a row to open Webhook Details with the HTTP status, the error message and any extra data. Click Load More for older entries.
AI Jobs
The AI Jobs tab lists every AI job run in your organization, newest first: landing page generation and refinement (see Landing Pages), poll generation (see Polls), AI suggestions for individual text fields, and questions asked in Ask.
| Card | What it shows |
|---|---|
| Total Jobs | The number of jobs matching the filter. |
| Input Tokens, Output Tokens | The tokens used by the jobs currently loaded in the list below. |
| Est. Cost | An estimated cost in US dollars for the jobs currently loaded, based on each model's list price. Jobs with an unrecognized model show "—" and aren't included. |
The token and cost cards add up only the loaded jobs: the first 20, plus any you add with Load More.
Choose Polls in the type filter to show only poll generations. The table shows:
| Column | What it shows |
|---|---|
| Type | Poll for poll generations. Other jobs show their technical type, for example page_html or page_refine for landing pages, text for field suggestions and data_chat for Ask. |
| Entity | A shortened ID of what the job was for, such as the page, the webinar or the Ask conversation. |
| Version | The job's number for that entity: v1, v2 and so on. |
| Status | Running, Completed, Failed, or for results your team reviewed, Accepted or Discarded. |
| Model, Tokens, Cost, Duration, Date | The AI model, input/output tokens, estimated cost, how long the job took and when it started. |
Click a row to see the job's details: the output, any custom instructions, the error message if it failed, and the full User Prompt and System Prompt.
Who can see job details
Every role can open job details, including the full prompts and outputs. For Ask, that includes the question and the answer text.