Sessions & Lifecycle

A session is one scheduled run of a webinar, with its own dates, registration link, registrations and live room. A webinar can have as many sessions as you like, for example one per week. Each session moves on its own from Scheduled to Open, Live, Replay and Archived as its dates pass.

Access: admins and marketers can add, edit, reschedule and delete sessions and import registrations; moderators and staff can view sessions and the Schedule. Only admins can use Go Live and End Session (see Start or end a session early).

How sessions work

• Each session has four dates: Featured From, Live Starts At, Live Ends At and Featured Until. They decide its status and what attendees see.
• Each session has its own registration page in the attendee app, live.yourdomain.com/SESSION_ID. You find the session ID at the end of the address when you open the session's live control panel (dashboard.yourdomain.com/live/SESSION_ID).
• People register for a specific session. Registrations, attendance, chat, polls and offers are kept per session.
• Each session is linked to one or more of the webinar's funnels. Their offers and tracked links are the ones available in the session's live control panel.
• The webinar's settings, such as its title, images, members-only setting and time zone, apply to all of its sessions (Creating a Webinar).

You see a webinar's sessions under Webinars → (your webinar) → Sessions, and the sessions of all webinars on the Schedule calendar.

Add a session

You need a funnel first

Every session must be linked to at least one of the webinar's funnels. If the webinar has none, the session form shows no Funnels list and Create stays disabled. Create a funnel in Funnels: pick a template that asks for a webinar, such as Registration, and select this webinar.

1. Click Schedule in the sidebar, or New Session on the webinar's page (it opens the Schedule).
2. Click a day on the calendar. In Week view, you can instead drag across the hours of the live broadcast.
3. In the Add Session panel, pick the webinar.
4. Fill in the details:
   • Label (optional) and Playback URL (optional).
   • Under Funnels, tick at least one funnel.
   • Check the four dates. Clicking a day pre-fills Featured From with the start of that day, Live Start with 19:00, Live End with 21:00 and Featured Until with the end of that day, in your computer's time zone. To change a date, click its button: the panel closes, a Pick banner appears, and you click the time on the calendar. For Live End and Featured Until, the end of the slot you pick is used.
5. Click Create.

The panel shows times in the webinar's time zone (All times in …), while the calendar grid uses your computer's time zone. To turn on a simulated online count, edit the session afterwards from the Sessions tab. For more about the calendar, see Dashboard Home & Schedule.

Session fields

Field	What it does
Label	A name for the session, shown in the dashboard, on the Schedule and in the list of sessions on the webinar's public page. If you leave it empty when you create the session, it's generated from Live Starts At (or Featured From) in the webinar's date format and time zone, for example 15.01.2026 19:00.
Featured From	When the session opens: its status becomes Open, and it can be featured on the home pages of your public site and attendee app.
Live Starts At (Live Start on the Schedule)	When the live broadcast begins. The session becomes Live, and the lobby shows the live view instead of the countdown.
Live Ends At (Live End on the Schedule)	When the broadcast ends. The session moves to Replay.
Featured Until	When the session closes: it becomes Archived and leaves your public site's lists.
Playback URL (optional)	The video on the watch page, before, during and after the live. YouTube links (watch, youtu.be, live or embed addresses) play in the YouTube player; any other address is embedded as it is, so use your video provider's embed link. With YouTube Live, the broadcast's link keeps working as the replay once it ends.
Funnels (Schedule only)	The funnels tracked for this session. You can attach more later from the session's live control panel.
Simulate online count (Sessions tab only)	Shows attendees an adjusted online count. See Simulated online count.

Once a date, the label or the playback URL is saved, you can change it but not clear it: saving an empty field keeps the previous value.

Simulated online count

In the Edit Session panel on the Sessions tab, tick Simulate online count and set Base and Multiplier. Attendees then see base + real viewers × multiplier as the number of people online, with small natural fluctuations every minute. The live control panel keeps showing the real numbers. Base can be 0 to 1,000,000 and Multiplier 0 to 1,000 (decimals allowed). For where the count appears, see Chat & Moderation.

WARNING

Attendees aren't told that the number is simulated. Under the SaaS Terms of Service, you're responsible for making sure your use of it complies with consumer protection law on unfair commercial practices.

Edit or reschedule a session

• From the webinar: go to Webinars → (your webinar) → Sessions and click Edit on the session. The Edit Session panel has every field except the funnels, with times in the webinar's time zone. Click Save.
• From the Schedule: click the session to change its dates; a date you pick there is saved right away. Or drag the session to another day or time and confirm Reschedule session?: all four dates move by the same amount.

The Sessions tab lists each session's status, label and live start time, with buttons to Import registrations, Edit the session and open its Live Panel. The buttons show for every role, but only admins and marketers can import and save changes.

TIP

Moving a session's dates never moves it back to an earlier status. For a new run of the webinar, add a new session instead of re-dating one that has already been live.

Statuses and lifecycle

Status	From	What happens
Scheduled	Creation	The session is listed on the webinar's public page and, if the webinar is Public, in the attendee app under Evenimente care urmează ("Upcoming events"). People can register.
Open	Featured From	The session can be featured on the home pages of your public site and attendee app. Automations waiting for a new session of the webinar continue. Go Live becomes available in the live control panel.
Live	Live Starts At	"Starting now" email, push and SMS notifications go out, if you've turned them on. People who opened the watch page early are counted as having joined live.
Replay	Live Ends At	"Replay available" notifications go out, if you've turned them on. Where your public site features the session, it's marked În reluare ("On replay") with a Vezi reluarea ("Watch the replay") button.
Archived	Featured Until	The session leaves the lists on your public site and in the attendee app. Its funnels stop recording new entries for it, and you can't import registrations into it. See What archiving changes.

Notification content and switches are in Email Notifications, SMS Notifications and Push Notifications.

How statuses change

The platform checks sessions periodically and moves each one to the status its dates call for, so a change happens within a few minutes of the date rather than to the second. Attendee pages don't depend on the status: when the lobby opens, it compares the current time with Live Starts At and Live Ends At to decide whether to show the countdown, the live view or the replay.

Missing dates skip steps:

• No Featured From: the session goes straight from Scheduled to Live at Live Starts At. It's never Open, so automations waiting for a new session don't continue for it.
• No Live Starts At: once Open, the session stays Open until someone clicks Go Live.
• No Live Ends At: the session goes from Live to Archived at Featured Until, with no replay phase and no "replay available" notifications.
• No Featured Until: the session stays in Replay.

Statuses only move forward. Each automatic change is recorded in the Audit Log.

Start or end a session early

In the session's live control panel:

• Go Live (shown while the session is Open) switches it to Live and sets Live Starts At to now.
• End Session (shown while it's Live) switches it to Replay and sets Live Ends At to now. It doesn't stop the broadcast on YouTube or in your streaming software; end it there too.

Each sends the "starting now" or "replay available" notifications once; they aren't sent again when the original date passes. The buttons show for admins and moderators, but only admins can use them: the change is refused for moderators.

Differences from the automatic change

• Notifications go out only if the email or the push notification for that moment is turned on. When one of them is on, the email is sent to every registrant, even if that email is turned off in Email Notifications. When both are off, nothing is sent, not even an SMS you've turned on.
• Go Live doesn't reclassify people who were already on the watch page: they stay counted as having joined in the pre-show, not live.

What attendees see

• Before Live Starts At: the lobby shows a countdown, an Adaugă în calendar ("Add to calendar") button and, if set, the WhatsApp group box.
• Between Live Starts At and Live Ends At: the lobby shows Acum live ("Live now") with the time since the start, and a red Accesează Camera Live ("Enter the live room") button. Where your public site features the session, it's marked Live acum ("Live now").
• After Live Ends At: the lobby shows În reluare ("On replay") with the time left until Featured Until, and a Vezi reluarea ("Watch the replay") button.

For the registration form, lobby and watch page in detail, see Registration & Attendee Experience.

What archiving changes

When a session reaches Featured Until and becomes Archived:

• It no longer appears on the webinar's public page, on your public site's lists or on the attendee app's home page.
• Its funnels stop recording new entries for it: form submissions, tracked-link clicks, webhook events (such as purchases) and manually added entries tied to the archived session are rejected. When the webinar has no session left to register for, funnel forms can put people on the waitlist instead. See Funnels and Funnel Webhooks.
• You can't import registrations into it.
• If it's the webinar's last session to close, registrations that are still registered become no_show (When registrations become no-shows).

Archiving doesn't lock a session

The session's own links keep working. People can still open its registration page and register (and get the confirmation email), open the lobby and the watch page, and watch the recording if the session has a playback URL. To take a recording down, make the video private on your video platform.

Registrations and attendance

Registration statuses

Each registration for a session has one of these statuses. You see them on the contact's page (Contacts) and counted in the attribution report.

Status	Meaning
registered	Signed up and hasn't opened the watch page yet
attended	Opened the session's watch page at least once, before, during or after the live
no_show	Never opened the watch page; set automatically once the webinar's sessions are over (see below)
canceled	The registration was canceled, by the person or by your team (Contacts)

Attendance modes

An attended registration also records how the person joined, shown as Attended Via on the contact's page and available in segments:

Mode	Meaning
pre_show	Joined before Live Starts At. When the session goes live on schedule, these become live.
live	Joined between Live Starts At and Live Ends At
replay	Joined after Live Ends At
evergreen	Joined a session of a webinar whose Type is Evergreen

The mode reflects the most recent visit

The mode is recalculated each time someone opens the watch page. A person who watched live and came back for the replay ends up as replay, and segment rules that filter on the attendance mode treat them that way.

When registrations become no-shows

Periodically, registrations that are still registered are marked no_show once the latest Featured Until among all of the webinar's sessions has passed. This works per webinar, not per session:

• In a series with several sessions, the no-shows of an early session only appear after the last session's Featured Until. Scheduling another session pushes that moment later.
• Sessions without a Featured Until are ignored. If none of the webinar's sessions has one, registrations are never marked no_show.
• A no_show who opens the watch page later becomes attended.

How your public site picks a session

Where	Which session it shows
Webinar page (webinars.yourdomain.com/webinars/your-slug)	With one session that isn't archived: its date, time and a sign-up button. With two or more: all sessions that aren't archived, listed under Sesiuni disponibile ("Available sessions"), each with its own sign-up button. With none: no sign-up button.
Webinar cards on the webinars list	One session per webinar: a Live session first, then Open, then Scheduled, then Replay. Among sessions with the same status, the one with the latest Featured From wins.
Featured event on your public site's home page	Sessions of Public webinars that are Live, then Open, then in Replay. Scheduled sessions aren't featured. Among sessions with the same status, the latest Featured From wins.
Attendee app home page (live.yourdomain.com)	Sessions of Public webinars: Live, Open and Replay ones first (the first one is featured), then Scheduled ones under Evenimente care urmează ("Upcoming events").

Import registrations from Newsman

You can register a list of existing Newsman subscribers for a session in one go.

Prepare the file

• A CSV file (comma-separated, UTF-8) with a header row, such as a Newsman subscriber export.
• An email column is required. Column names aren't case-sensitive.
• For names, the importer reads a fullname column, or firstname and lastname.
• To record email marketing consent, include an acord_marketing column: rows where it's da get marketing consent.
• Up to 1,000 contacts per import. Split larger lists into several files.

Run the import

1. Go to Webinars → (your webinar) → Sessions and click Import on the session. You can't import into an archived session.
2. Click the upload area and choose the file. The Import from Newsman dialog shows how many contacts it found, how many have marketing consent, and the list.
3. Click Preview Import. You see how many registrations will be created and how many people are already registered (will skip).
4. Click Import N Contacts. When it's done, you see how many registrations were created, skipped and failed.

What an import does

For each person in the file who isn't already registered for the session (a canceled registration doesn't count), the import:

• Creates the contact if the email address is new, and stores the name from the file. For an existing contact, a name in the file replaces the stored one.
• Registers the person for the session.
• Records consent to data processing and acceptance of your terms for everyone, and email marketing consent where acord_marketing is da. These consents are dated at the moment of the import.
• Sends the usual registration confirmation email, if it's turned on in Email Notifications.

Imported registrations carry no source or campaign data and aren't added to a funnel, so the attribution report counts them in its totals but can't show where they came from. Each import is recorded in the Audit Log.

Keep your original consent records

The consents an import records are created on the import date, so they aren't proof that the person agreed. You must be able to show the original consent from Newsman or wherever you collected it. See the Customer Compliance Guide and GDPR.

Preview already adds contacts

Preview Import already adds every new address in the file to your contact records, even if you don't go on to import. Only preview files you intend to import.

Delete a session

1. Go to Webinars → (your webinar) → Sessions and click Edit on the session.
2. Under Danger Zone, click Delete Session and confirm.

Deleting a session can't be undone

Deleting permanently removes the session and its live data, such as chat, polls and attendance. Its registration, lobby and watch links stop working. Registrations and activity already recorded on your contacts are kept.